Customer Testimonials

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Google Jan 21, 2025

I was matched with City Toyota through the Costco Auto Program and Vahit was very helpful and responsive to my questions about the 2024 Prius LE before I even came in for a test drive! When I went to City Toyota the whole process was very smooth and transparent from the test drive to financing. I was driving off the lot in my new car 2 hours from the time I arrived! I would highly recommend City Toyota to anyone!

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Google Jan 20, 2025

Best car buying experience we ever had! Leon Chu is very patient, professional, and helpful. He explained the car features carefully. Above all, he was not pushy, and made us very comfortable through the entire process. We will be asking for him when we come to City Toyota for our 2nd car within the year!

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Google Jan 14, 2025

Lawrence is amazing to work with. Honest and transparent salesman which is hard to find these days.

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Google Jan 13, 2025

I love City Toyota! Wil C. Is the best!!

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Google Jan 12, 2025

We had such a great experience working with Jun Quiazon and Isaac Uy when buying a car for our family! They were super helpful, answered all our questions, and made sure we felt completely comfortable. They worked with us to get an awesome deal and were so patient--never pushy, which we really appreciated. It was also really nice that they gave us lumpia (which was delicious!), and my mom loved that she could speak in Tagalog with them. Buying a car can be stressful, but they made it so easy. If you're looking for a car, go see these ...

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Google Jan 10, 2025

I liked it. Tested several cars but Prius was good

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Google Jan 10, 2025

I came in to look at some options for our next vehicle. Neil gave us a very good customer service that we ended up buying that day. Next time you visit City Toyota, make sure to look for Neil. Highly highly recommended.

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Google Jan 6, 2025

Had an excellent experience working with Leon

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Google Jan 6, 2025

I was referred to City Toyota and had the best car purchase experiences from a dealership this weekend! Their professional customer services with knowledgeable sales reps are top notch, and the entire process was fast and clear with complete transparency. Special thanks to Will, Leon, and Ken!

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Google Jan 5, 2025

Just recently purchased a new truck from City Toyota. Jian Huang made it very smooth and very helpful in getting the exact truck I wanted. If you are looking for help with a vehicle, definitely see him.

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Google Jan 2, 2025

Neil was amazing patient and flexible to work with. Very knowledgeable when it came questions regarding the different type of vehicles we were looking for. Eventually we ended up getting a Toyota crown, which Neil made the process smooth and effortless. Thanks again Neil!!

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Google Jan 1, 2025

I was originally deterred from coming to City Toyota because of the drastic mark up on most vehicles. However, when I decided to reach out anyway, I was pleasantly surprised. Working with Sam Li to secure an in-transit vehicle for me was very simple and straight forward. He was very respectful of my time and ensured that when the vehicle arrived, it was ready to go for me to purchase. I am now a very happy owner of a new Toyota and my opinion of City Toyota has changed for the better.

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Google Dec 31, 2024

Great service from Marvin Luna and the City Toyota team. My purchase of a new 2025 Camry XSE was smooth and easy. I highly recommend anyone planning to buy a Toyota to contact Marvin at City Toyota.

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Google Dec 30, 2024

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Google Dec 29, 2024

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Google Dec 28, 2024

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Google Dec 27, 2024

I bought my vehicle here, and I couldn't be happier with the process and the outcome. I got introduced to this dealership through Truecar, and I chose to buy it from them due to a combination of pricing and responsiveness. I was helped by Kate Yazerskaya, which is both nice and responsive. After agreeing on the price of a vehicle that was in transit, she found me an even better deal on a vehicle that just arrived at the dealership. The test drive was a great experience, and so was the sales process.

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Google Dec 23, 2024

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Google Dec 21, 2024

(Translated by Google) Mr. Carlos and Chris from City Toyota Daly city ca, excellent people, excellent service, they helped us at all times and gave us a good discount. I highly recommend them with 10 for excellence. It is also my least stressful experience I have had when buying a car. (Original) El señor Carlos y Chris de City Toyota Daly city ca excelentes personas , excelente atención , nos ayudaron en todo momento y nos dieron buen descuento los recomiendo mucho con 10 de excelencia además es mi experiencia menos extresante que he tenido al comprar un carro

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Google Dec 19, 2024

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Google Dec 19, 2024

(Translated by Google) Carlos Chilet, good sales advisor, all information said clearly and accurately, excellent person and excellent worker. completely grateful! (Original) Carlos Chilet buen asesor de venta, toda información dicha con claridad y exactitud, excelente persona y excelente trabajador. completamente agradecido!.

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Google Dec 18, 2024

Excellent service

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Google Dec 16, 2024

Best car buying experience we have ever had. My wife hates buying cars, but buying from Neil and working with GM Chris has changed her mind. After we got home she talked more about the great experience, than the fantastic price we got. Thank you City Toyota!

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Google Dec 15, 2024

I wanted to express my deep appreciation for the outstanding service I received from KATE Yazerskaya when purchasing my car. From the very beginning, Kate has gone above and beyond to ensure an exceptional experience. Truly standout professionalism, knowledge, and commitment. Kate took the time to hear me out, answered all my questions, and gave reflective suggestions that helped me make my decision. She made the process so smooth and free of stress, advising professionally and making sure that I was comfortable along every step. Her friendly and approachable manner, together with her genuine interest in helping customers, made a ...

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DealerRater Dec 15, 2024

I wanted to express my deep appreciation for the outstanding service I received from KATE Yazerskaya when purchasing my car. From the very beginning, Kate has gone above and beyond to ensure an exceptional experience. Truly standout professionalism, knowledge, and commitment. Kate took the time to hear me out, answered all my questions, and gave reflective suggestions that helped me make my decision. She made the process so smooth and free of stress, advising professionally and making sure that I was comfortable along every step. Her friendly and approachable manner, together with her genuine interest in helping customers, made a ...

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Google Dec 14, 2024

This dealership was extremely prompt in all communications throughout every step of the transaction. After just a short discussion with the internet representative, the exact vehicle I wanted was already on the way. The salesman was very accommodating to my family when we arrived and I didn't feel like I was awaiting around forever. I will admit I am impressed with how streamlined the purchasing experience with them. There was some miscommunication regarding how payment could be arranged, but after voicing my concerns to Amber Ledet, she quickly solved the issue and saved me from having to take a ...

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Google Dec 14, 2024

Our experience purchasing a new 2025 Toyota Camry from City Toyota was the best car-buying experience that we've had. We last purchased a car almost 10 years ago and decided that it was time to purchase a new one. Our journey began the day before Thanksgiving using the Costco Auto Program. We identified the trim level we wanted along with the interior and exterior colors. We were pleasantly surprised when German from City Toyota reached out to us on Thanksgiving morning to offer us a test drive in a new Camry the next day. German provided us with a very thorough ...

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Google Dec 14, 2024

Amazing friendly, knowledgeable, and patient. Will recommend to everyone I know.

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Google Dec 13, 2024

Neil at City Toyota was incredibly helpful during my car-buying process. He found the exact car I wanted and took the time to address all my questions thoroughly. He’s also very friendly and welcoming.

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Google Dec 11, 2024

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Google Dec 8, 2024

Great buying experience from Lawrence, Alex and Ben!

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Google Dec 7, 2024

Excellent customer service fantastic price recommend them.

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Google Dec 7, 2024

Had a positive experience at City Toyota recently and received great customer service from Leon Chu during my first new car purchase. He is knowledgeable and easy to talk to. He was patient with me throughout the entire process and helped me make the best decision for my current car needs. When it came down to the paperwork and extra sales (such as add-ons and extended warranty), Leon took the time to explain each item to me and gave me the space to think and ultimately make my own decisions. Special shout out to the team who detailed and prepped ...

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Google Dec 5, 2024

I honestly have nothing but great things to say about my experience at City Toyota! I had been looking for a Toyota Crown Signia for a few weeks and contacted multiple dealerships. They gave me the best competitive offer and took me in day of to make the purchase. It was my first big girl car purchase and Luis helped me every step of the way to feel comfortable. He answered all of my questions patiently and not once did he try to upsell me on anything. I even texted him after the purchase and he answered me every time. ...

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Google Dec 5, 2024

Kate and German made my experience positive, seamless and enjoyable. I appreciated the transparency during the entire buying process and left feeling happy and sure of my choice in vehicle. I would definitely recommend City Toyota to my friends and family.

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Google Dec 4, 2024

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Google Dec 4, 2024

I had a great experience at City Toyota. Alejandro is the best, he went above and beyond not only trying to get me a great deal but making sure the buying experience was great. I would definitely recommend City Toyota! Thanks a lot Alejandro!

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Google Dec 2, 2024

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Google Dec 2, 2024

This past Wednesday, we visited City Toyota to shop (initially) for a Highlander. While judging from our observations of interactions all around us that the employees at City Toyota were all as highly trained and knowledgeable, we were very fortunate to have been met by Alejandro Lopez. First, my observations regarding City Toyota compared to a number of other dealerships that we visited. City Toyota has a very inviting feel to it. The dealership is quite large, spanning a large lot with added space for vehicles on several floors of a dedicated parking facility. Because of its large space, City ...

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Google Nov 30, 2024

Very friendly, helpful, informative. Gave me a solid deal on a Crown Signia

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Google Nov 28, 2024

The facility was clean, well lit, modern, very spacious and comfortable. Free espresso, latte and snacks. City had the largest selection and the lowest price on a new Corolla that I could find. Above all was the friendly and very knowledgeable salesman, Alejandro Lopez. He was on time for the appointment, patiently allowed a long pre-sale test drive, clearly explained all of the important features, connected my cell phone with the four multimedia subscriptions and guided me through the numerous safety feature settings. In addition he sent a follow up email and provided his personal cell phone number offering to ...

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Google Nov 27, 2024

From the beginning, Leon from the sales department made buying a new car easy. From follow-up to delivery, he was available with my many questions. Leon took the time to explain the many new functions of the vehicle to me. A good experience.

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Google Nov 27, 2024

I love the way Vahit Madaev (Saleman) and Jude Imoisili (Finance) doing their business. It’s quick and easy to understand. I appreciated their honest principles to clients. We feel confident walk out the dealer after purchasing our car at this dealership City Toyota in (Daly City). Vahit kept his words while Jude explained how the Toyota Care package benefits us later on if anything happens to the car. Jude is not trying to sell the product but he shows us how important it is and why we should invest in the extended warranty. We thankful to purchased our car ...

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Google Nov 26, 2024

Needed to buy a new car preferably a hybrid and called City Toyota. Talked to Luis Calderon, who was very helpful and I ended up with purchasing a new car that day. The entire experience more pleasant than I could have hoped for.

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Google Nov 25, 2024

We purchased a beautifully detailed 2015 Tundra. Everyone at City Toyota was extremely helpful, friendly, and knowledgable. Although it is a very busy place it was a wonderful shopping experience. Our sales rep Kate was really fantastic!

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Google Nov 24, 2024

(copying from Yelp) I'm very happy with my car buying experience with Sam Li (sales manager). Sam was 1) very communicative/responsive over text during the process, and 2) provided quality and efficient customer service during my appointment. For buying my car, I first submitted a request through Costco Auto Program. The car I was buying (Toyota Camry 2025) is in very high demand, so the Costco Auto Program discounts didn't apply, but City Toyota was able to get me a $1000 discount. This was not the case for other dealerships! Sam was very responsive to my questions over text regarding the ...

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Google Nov 22, 2024

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Google Nov 21, 2024

(Translated by Google) Excellent attention. I recommend Carlos the seller 100%. (Original) Excelente atención. Recomiendo 100% a Carlos el vendedor.

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Google Nov 20, 2024

Had a wonderful experience at City Toyota this past weekend! Melvin was informative, pleasant and efficient. He provided all the details you could want about the car, without being pushy. I had been planning to just test drive a new Prius, but ended up leaving with one!

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Google Nov 19, 2024

I have been searching for a specific Highlander model at a reasonable price for a while. When I contacted Leon Chu at City Toyota, he gave me a very reasonable price and a flexible vehicle ETA schedule. Leon is a busy person who doesn't mind going the extra mile to ensure you get what you need. If I need to buy another Toyota will definitely go back to City Toyota.

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Google Nov 18, 2024

A+ on all fronts Got the car I wanted (Prius Prime XSE Premium). Paid invoice. Super fast sale process. Wil is a great salesman who helped me get the car I wanted fast and for the price I wanted. He knew the model and all of its tech in detail. Most importantly, I knew what I wanted walking in the door and he didn’t try to sell me anything else. Every new car dealer has to make their pitch about extended warranties and add ons. Wil gave his pitch enthusiastically and ran through a few examples, and I let ...

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Google Nov 16, 2024

(Translated by Google) The best service that can be found in this place, everything is excellent. Number one care recommended 100% (Original) El mejor servicio que se puede encontrar en este lugar excelente todo . Atención número uno recomendado 100 %

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Google Nov 14, 2024

I just bought my first Toyota from Carlos Gillette at city Toyota and he gave me grade a service very kind. Very patient very professional. I give this man more than five stars. Thank you.

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Google Nov 11, 2024

I recently purchased a car from Daly City Toyota, where I would give full credit to vahit . He was friendly and took the time to explain everything thoroughly. Although the process took a while, he made the experience more comfortable by offering us snacks, coffee, and water—an exceptional touch for a car dealership. I would gladly recommend Vahit and Daly City Toyota to my friends and family in the future.

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Google Nov 11, 2024

(Translated by Google) Carlos Chilet is a great person, he assisted us in Spanish, he gave us many opportunities and options, he was never bothered or anything like that, thank you very much (Original) Carlos Chilet es una gran persona nos atendió en español nos dio muchas oportunidades y opciones nunca se molestó ni nada por el estilo muchas gracias

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Google Nov 11, 2024

Vahit Madaev was very straight forward and made this the easiest buying process ever, highly recommend

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Google Nov 10, 2024

Very professional.. well mannered.. excellent service.

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Google Nov 9, 2024

(Translated by Google) Excellent service and attention (Original) Excelente servicio y atención

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Google Nov 9, 2024

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Google Nov 8, 2024

Kate Yazerskaya went above and beyond, she will be the first person I go to for a Toyota from now on. No games, no runarounds, just honest and extremely efficient service. Came in on her day off and made sure everything was perfect. Highly recommend!

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Google Nov 8, 2024

I recently purchased a car from City Toyota (Daily City), and I couldn't be happier with the experience. The team was professional, friendly, and attentive, making the entire process a pleasure. I want to give special recognition to Alejandro Lopez, who went above and beyond to make sure I found exactly what I was looking for. His personal approach, patience, and ability to understand my needs were exceptional. Alejandro’s professionalism and wise approach helped me feel comfortable and confident in my choice, and he never once made me feel pressured or rushed. I highly recommend City Toyota and ...

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Google Nov 8, 2024

Neil Sayson was awesome! Great deal and customer service!!

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Google Nov 8, 2024

Awesome customer service! Thanks

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Google Nov 6, 2024

We had a great experience at City Toyota. Kate was extremely helpful in navigating the experience and helping us find the best fit. Her patience and assistance was invaluable. Many thanks!

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Google Nov 6, 2024

I bought my Toyota Corolla SE Hybrid from City Toyota, and my sales representative was very pleasant. During my initial visit for a test drive, I didn’t connect with my first sales rep because he was quite pushy and I didn’t appreciate his approach. Fortunately, just as I was considering giving up on buying a car from them, another representative stepped in and assisted me. He was really nice and helped me navigate the purchase process smoothly.

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Google Nov 6, 2024

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Google Nov 5, 2024

I was referred to City Toyota by the Costco Auto program. I had a very smooth and congenial transaction and got the car I wanted for a great price. I waited several weeks for the car to arrive from Japan, but well worth the wait. Both Kate Yaserskaya and Leon Chu were a pleasure to deal with. Highly recommend.

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Google Nov 4, 2024

Thank you Leon for getting me the 2025 Camry! The price was great! Everything went super smoothly and we were out of the dealership with a new car very quickly.

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Google Nov 3, 2024

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Google Oct 30, 2024

(Translated by Google) Excellent service, Carlo Chilet assisted me, very attentive. (Original) Excelente servicio, me atendió Carlo chilet, muy atento.

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Google Oct 28, 2024

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Google Oct 28, 2024

Great customer service from Isaiah Kemp and Isaac Uy!! They were VERY negotiable with the prices of the SUV I wanted and I got it the same day. They even offered us some free food, Ike’s sandwiches and some chips. Overall great experience from this dealership so far!

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Google Oct 27, 2024

Kareem has the best customer service helped me so much didn’t stress at all gave me so many options would highly recommend

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Google Oct 24, 2024

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Google Oct 24, 2024

I recently purchased a vehicle here, and my overall experience was pleasant. The showroom was clean and well organized with friendly staff. I was greeted by a very helpful associate Sofia Bocog, she had patiently shown me the vehicle that I was interested in, helped me work out a reasonable price, then stayed with me during the entire purchasing process. I had to leave the dealership before my vehicle was ready (detailing, filling up the gas tank, etc.) due to my personal reason, Sofia even offered to personally deliver the vehicle to my house which is 40 miles from the dealership. ...

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Google Oct 22, 2024

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Google Oct 21, 2024

I bought a total of 2 cars for myself and my wife. I also referred my 3 friends to Mr. Vahit. Mr. Vahit, thank you very much. As long as it is there, my first choice will always be City Toyota. Mert ATUK

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Google Oct 21, 2024

City Toyota is the best!!! Thanks to Carlos and Issac we got a fantastic deal on our new car!!

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Google Oct 20, 2024

Excellent service! The sellers are super knowledgeable and answer all your questions about any type of car and payment options with professionalism and precision. It has honestly been the best experience I’ve ever had at a car dealership. If you go there, ask for Marvin. He will answer any doubt you might have.

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Google Oct 20, 2024

Isaac and Kareem were very nice and accommodating during my visits and consultations for a car 🙂

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Google Oct 19, 2024

⭐⭐⭐⭐⭐ My recent experience at Daly City Toyota was exceptional, thanks to the amazing staff who went above and beyond to help us. Jian Huang was fantastic—he provided us with all the assistance we needed and answered every question with patience and professionalism. His dedication truly made the process smooth and stress-free. A special thanks to Assistant Manager Isaac Uy, who worked hard to give us the best possible deal. He made sure we got a great price and was upfront and transparent throughout the negotiations. Both Jian and Isaac made our car-buying experience enjoyable, and I highly recommend Daly ...

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Google Oct 19, 2024

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Google Oct 19, 2024

Neil Sayson was amazing with my new car… Thx for everything!!!

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Google Oct 14, 2024

Neil and Isaac were great

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Google Oct 14, 2024

(Translated by Google) Carlos Chilet, thank you for my sale, you are the best, very good service 10/10 (Original) Carlos chilet gracias por mi venta eres de lo mejor muy buena atención 10/10

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Google Oct 14, 2024

(Translated by Google) Carlos Chilet, very kind, very good service, it's good to have that kind of attention 10/10 (Original) Carlos chilet muy amable muy buena atención que bueno tener ese tipo de atención 10/10

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Google Oct 13, 2024

Had a seamless experince purchasing a new 2024 Rav4 Hybrid. I worked with Alex Zhou and negotiated a price via email before ever stepping foot into the dealership. Of all the Toyota dealerships in the Bay Area, City Toyota had the best price. They came in under MSRP, whereas many other dealerships are still marking up. They reserved the vehicle and contacted me as soon as it arrived. When I went in person to close the sale, Alex was very professional. He honored the price we agreed upon, did not try to upsell me on anything, and did not change the ...

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Google Oct 11, 2024

Jian has amazing knowledge and great customer service.

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Google Oct 10, 2024

Great service by Brandon Feola really knows his stuffs and great customer service. Best customer service understanding and knowledgeable. Really recommend Brandon of Toyota Daly City.

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Google Oct 10, 2024

Very responsive and professional sales experience. My sales executive, Kate, was patient, friendly and thorough. Never forced a sale, listened to the requirements, and was very knowledgeable. Highly recommend this dealership for your Toyota purchase.

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Google Oct 8, 2024

Buying a new Camry from this dealership was an excellent experience. Kristian, the sales rep, and his manager performed a smooth no hassle transaction and were very accommodating.

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Google Oct 7, 2024

Great service, in and out with a brand new car no issues! Thanks Alejandro!

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Google Oct 7, 2024

We bought two cars in a week from City Toyota. No kidding. Rav4 2024, and Camry SE 2025. My family needs to replace our two very old cars. My co-worker advised me to check with City Toyota. Kate was the person who greeted at 7:00pm. That late evening, we drove a nice Rav4 back to our home. Yesterday, we went there again. We just directly walked to Kate since my family all like her. And finally we happily drove Camry SE back home. Today I called Kate and expressed our grateful to her for her wonderful service.

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Google Oct 6, 2024

Thanks to Isaac for getting me a great deal for my new car.

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Google Oct 6, 2024

Sophia what a great sales person you have . She have so much patience we customer and she was willing to help us . She deserves a big bonus .

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Google Oct 5, 2024

good experience!Jian Huang is good seller!isaac Uy the assistant manager is excellent manager!

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Google Oct 5, 2024

(Translated by Google) Excellent service, I am very pleased with the attention of the salespeople and dealership staff! (Original) Excelente servicio, estoy muy complacido con la atención de los vendedores y personal del concesionario!

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Google Oct 5, 2024

We cannot give AB enough praise for making our car buying experience so easy. My wife and I have had negative experiences in the past and AB changed the game for us. He was quick to respond to us and was kind, knowledgeable (not pushy at all) and completely transparent throughout the entire pricing conversation. No hidden fees, he laid it all out for us very clearly. We left feeling so happy and excited for our new car. Thank you, AB! You’re the best.

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DealerRater Feb 24, 2022

Don’t think that I am still on that new car high, but yesterday, purchased a new Rav 4 hybrid SE and was quite pleased with the purchasing process at City Toyota. The entire process was easy and fairly quick. Alex Zhou was very helpful, honest, and soft-spoken. He kept us updated on the status of when our new car would arrive. Jude Imoisili in Finance was very friendly. I would definitely consider purchasing our next car from Alex and this dealership.

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DealerRater Feb 5, 2022

Alejandro is an awesome guy. Very patient and committed with his job, he’s simply the BEST! The best car dealer so far. Luis he has the magic to convinced people😂 and Jeremy from the finance department he is really good. Best Toyota or Best car dealer ever!👍🏻 Highly recommended.

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